Learn about IVR Services, Functioning, and Advantages
What if you hear the message that you are in a long queue when you make an important call? A long hold to get a response can make you feel frustrated. As a customer, you will not get a positive impression about a business if you meet with this experience. That is where the importance of IVR technology comes in.
What is interactive voice response (IVR)?
It is an automated technology that...
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