As small businesses benefit from the internet and social channels, the demand for inventory management and supply chain increases. Today, leading B2C & B2B Logistics Services handle the complete process of order processing, inventory management, and shipping. These companies specialize in streamlining and managing the logistics and operations of fulfilling customer orders. 

By partnering with such an order fulfillment companies in USA, your business can leverage its expertise and infrastructure. This helps to efficiently manage inventory, process orders, and deliver products to customers with minimal turnaround time.

How do such order fulfillment companies in the USA operate?

Each of the order fulfillment companies in the USA has its processes, but here are some of the standard tasks performed by them-

• Your selected fulfilment center in USA receive inventory and store it in their warehouse. They typically organize the list and ensure its accuracy and integrity.
• Their automated systems monitor and manage inventory levels. This ensures that your business has sufficient stock to fulfill customer orders. They may also employ inventory tracking systems and perform physical audits to maintain accuracy.
• When any customer places an order, your fulfillment service fetches the items from the inventory, prepares for shipping, and sends them according to specific requirements. This process includes labeling, branding, and adding necessary inserts.
• They choose an appropriate carrier to arrange for the shipment of orders. They also generate shipping labels, select appropriate shipping methods, and ensure packages are dispatched promptly. 
• Tracking information is immediately provided to the business and the customer.
• When a customer wants to return or exchange a product, this fulfillment service manages the reverse logistics. They inspect returned items, process refunds or exchanges, and restock inventory if necessary.
• Such services may offer customer support to handle inquiries related to order status, shipping, or returns. This can include phone, email, or live chat support, etc. However, each business has unique requirements, so it is best to choose a fulfillment partner that aligns with the specific needs and goals.

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