To resolve problems with the HP printer, the first thing to know is why the problem occurs. To know more about HP printers troubleshooting guide. After the cause is identified, you can take the appropriate steps to resolve this problem. The paper jam error is one of the most common problems for most HP printer customers. When printing material is stuck inside the printer, paper jam occurs. If you do not regularly clean the printer or use the wrong paper to print, the error occurs. Printhead problems often occur on HP printers as well. Follow the below methods for troubleshooting HP printer problems.

Why does your HP Printer printing wrong colors?

As mentioned above there are several users who encounter the error with a printer while taking colored print outs. Thus, if you want to understand that why the problem of printer is not printing color then here are some reasons given below:

1: Sometimes the color settings of your printer are not correct.

2: The printer might have a faulty color balance.

3: Non-color setting is enabled in Printer.

4: Printer drivers are corrupt.

5: The cartridge of your Printer is at fault.

HP Printer Troubleshooting for Common Printer Problems

From printer offline to ghosting and faded prints, there’s HP printers troubleshooting available for every problem. Find the printer issue you are facing and the appropriate solutions below it.

 Use HP Print and Scan doctor.

  • Ensure that you’ve loaded paper in the tray. Then, switch on the printer.
  • Download HP Print and Scan Doctor and adhere to the prompts for its installation.
  • Tap ‘Start‘ on the welcome screen to choose your printer and run the tool.

  Set your printer as the default

  • In Windows PC, open ‘Printers & Scanners.’
  • Ensure the box beside ‘Let Windows manage my default printer‘ isn’t checked.
  • Tap your printer name from the printer list, then click ‘Manage.’
  • Now, choose ‘Set as Default.’

How to Check and clear the jam: 

  • Firstly, inspect the paper tray. If there’s any loose paper in it, remove it.
  • Remove an access door at the bottom of the printer. Using the knob, release the door. Remove pieces stuck in the rollers.
  • Now lift the front cover and pull out the extra paper jam slowly.
  • Check the printer carriage. It must move freely from one to the other side. Move the carriage gently by unplugging the power cord. Rotate the rollers three times if you find the carriage not moving freely. Everything within the printer should move easily.
  • Now test the printer and check if it is working.

Here are some common problems HP printers might face and how you can fix them:

  • Paper jam – one of the most common but easily solvable problems, a paper jam is mainly due to the incorrect placement of papers in the tray or the roller. When you have such a problem, just open the printer drum and try to gently pull out the obstruction. To know more about hp printer problems and solution.
  • Blank pages between printed pages – there might be instances where your printer might be spewing out an extra piece of blank paper between your commanded print documents. This can be fixed by deselecting the separator pages from the printer preferences in the printer settings menu.

Conclusion: All the above steps will help you to troubleshoot the HP printer not printing color problems on your HP device, and let you print the colored documents without any hassle. But, if you are still unable to print the color document using your HP printer, there must be some serious issue with the device that is not letting you continue printing the documents.