Iberia is a Spain-originated flag carrier that provides flight services at various destinations worldwide. The customer has booked the flight services with the airlines, but he has made the payment twice because, in the first payment, he received no confirmation, so he made it again. After that, his mind consistently revolved: How do I make a claim with Iberia? You can claim the refund per the airline's guidelines.

 

What is the online process for getting a refund?

There can be multiple reasons why customer claims refunds, such as when they make double payments, cancellation, and many others. You can get the refund by following these steps:

  • Visit the official website of Iberia Airlines. 
  • Click on the "Help Centre" option.
  • Scroll down and click on the "Refund Form" link.
  • Enter the same information as you mentioned at the time of booking.
  • Double-check the information and click on Submit.
  • The airlines will send a confirmation message of a refund to your email address. 

 

How to apply for a refund from the airport?

From the above-written information, this question will not arise in the customer's mind. Can you get a refund with Iberia? You can apply for the refund process in one more way. The traveler needs to go to the airport, and then from the help desk counter, you can request the customer support representative to complete your refund form. You will be required to provide the exact information you have made at the time of booking. Once the airline successfully completes your refund form, the confirmation message will be sent to your phone number. 

 

Brief Description of the refund policy of Iberia

Before filling out the iberia refund request form, the customers are advised to read the airline's refund policy, terms, and conditions. The refund policy is mentioned below here:

  • The traveler will get a full refund if the cancellation is processed within 24 hours of flight booking. But for that scheduled flight departure must be after at least seven days or more.
  • If the cancellation is processed after 24 hours of booking, the passenger will get the refund after deducting cancellation fees from the refundable flight ticket.
  • For a non-refundable ticket, if cancellation is made after 24 hours of booking, you will be only entitled to get the refund of taxes charged by the government.
  • In a medical emergency, the airline will fully refund the passenger. But, you will be required to provide necessary medical documents to the airlines.
  • If the cancellation is processed by the airline due to technical reasons, the passenger will get a complete refund along with the compensation amount.
  • On an approximation, the airlines will refund you within 7 to 20 working days in your original form of payment.
  • If there is a delay in the flight for 3 hours or more, you can proceed with the cancellation procedure, and the airline will provide a full refund.

 

The Bottom Line

The above information will help you know about refund and its policy. For more information, the client can try to reach the customer support team of the airline. There are several ways to get in contact such as by email, call, live chat, etc. You can make choices as per your availability.