Suppose you have booked a senior citizen of a medical patient with you on a plane for whom you need wheelchair assistance. In these situations, traveling starts to feel like trouble, but if you have booked your flight ticket with Swiss Air, in that case, you don't have to worry. The airline allows passengers to carry their wheelchairs in the filth or book assistance for the same. However, the passengers must inform the airline about the same at least 72 hours before departure. The steps that need to be followed to connect with the agent to get the best assistance are as follows. 

Methods to connect with Swiss Air

The steps that need to be followed to contact Swiss Air customer service team are detailed below. 

Communicate via Phone Call

The most expected way to get hold of the airline's agent is by dialing the Swiss Air phone number. The steps needed to do the same are explained in detail. 

  • Dial the customer service number 1800-102-5838, and you'll hear the recorded menu as soon as your call gets connected. 

  • Follow the menu you hear over the call and choose the option that covers your issue. 

  • Once the IVR option is complete, there will be a short hold before the agent connects with you to provide the best and necessary assistance to resolve your query. 

Communicate via Live Chat 

If, for any reason, the travelers cannot connect with the agent over the Swiss Air contact number, they can also opt for the live chat method to connect with the representative. Passengers can also communicate with the customer service team via live chat, the processes for which are outlined below.

  • Navigate to the official website and click the "Help and Contact" link at the bottom of the page. 

  • You will be taken to the contact page, where you can choose 'Live Chat.'

  • You'll be taken to the following page, where you must choose the 'Let's Chat' option. 

  • A chat cloud will appear on your screen, and you will need to select the appropriate option from the preset chat process. 

  • When the chat is finished, the agent will call you for assistance. 

  • They may also be allowed to submit a feedback form regarding their experience with the airline.