Digital Transformation of Queuing: Queue Management at its Finest Waiting in a queue has become an essential component of our day-to-day life, whether we are in a bank, an airport, a government agency or a retail store. However, typical queuing often causes frustration and inefficiency, resulting in unhappy consumers and wasted business opportunities. Digital innovations have disrupted waiting in line in recent years.
A game-changer has come in the form of...