El Al is an Israel-based flag carrier. They serve the destinations of Europe, the Middle East, America, Africa, and various destinations from its main base. The airlines aim to provide the best quality services to their passengers. They offer checked baggage services, meals, beverages, and comforts (like blankets and pillows within the ticket price). After booking the flight, passengers might face some issues and grievances. But they don't need to worry, and there are various modes available to contact the official customer service team of the airlines.
How do I reach El Al Customer Service
Customers are available with various ways to connect directly to the airlines. If they want to communicate through formal mode, they can use the email option. Passengers can contact the well-trained customer service management team and request them to resolve issues. For flight service-related issues, you can drop queries at [email protected]. The response from the service team will depend upon the urgency and requirement of the mail.
For passengers with disabilities, another mailing address is available. They can drop queries at [email protected], and they can ask inquiries about flight services.
What is El Al airlines Whatsapp Number
Travelers can also connect through the Whatsapp messenger app. You can text your queries in an informal format. Once the airline sees your inquiry, they will give you an appropriate response. You will get a notification for the same. To connect through WhatsApp, customers can follow these steps:
- Text all your queries on Whatsapp number +97239771111.
- You can send complaints and compliments and give suggestions.
- The response may take up to 3 business days.
- Message Timings of the airlines are: Sunday to Thursday (8:00 am to 5:00 pm) and For Friday (8:00 am to 1:00 pm)
- Once you get a reply, you can chat with the live representative of the airline.
El Al Airlines Customer Service Phone Number
Another alternative and easiest way to connect is through the EL AI Airlines Phone Number. The call will take a while to join, and you can talk about queries from the staff official of the airlines. If you wish to know the process of calling, follow mentioned points below:
- Dial +1 (800) 223-6700 from your keypad. The customer service number is toll-free for the customers.
- An IVR prompt will be available, and you need to press keys as per your requirements.
- You can Press * to choose the preferred language.
- Press 2 for bookings and timings of the flight.
- Press 3 If you want to know about the process of cancellation and change in a ticket.
- To know about the refund policy, press #.
- To connect with the live representative of the airline's Press 0. You can discuss all flight-related queries, and they will respond instantly.
How do I get in touch with El Al airlines
In any urgent emergency, you can choose another mode or connect if the call takes longer. You can choose to communicate through Social media handles. Apps available are Facebook and Instagram. Links are available here:
- Facebook: facebook.com/elal
- Instagram: instagram.com/elal
Timings for Facebook messenger are: Sunday to Monday (8:00 am to 11:00 pm), For Friday (8 am to 3 pm), For Sunday evening (8 pm to 11 pm)